How to Verify Employment Contract in Malaysia

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OFW contract verification ensures that the Filipino has a job and an employer, as well as that the terms of the contract meet the POEA and host government’s minimum requirements. It will guarantee that Filipinos who are staying in Malaysia are legal and necessary, as well as prevent problems with Malaysian authorities, who are notoriously strict when it comes to immigration issues. This is helpful for Filipinos in Malaysia because many of them work as domestic workers on a contract basis.

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Filipinos who are based in Malaysia and need to verify their employment contracts can process this at POLO No. 1 Changkat Kia Peng, 50450 Kuala Lumpur, Malaysia.

It is recommended that visitors to the POLO Malaysia office wear a facemask and maintain a social distance. The procedures, requirements, and requirements for acquiring an Employment Contract Verification in Malaysia will be discussed in this article.

individual contract verification in kuala lumpur malaysia


  • Filipino workers that have changed jobs onsite and are registered with POEA.
  • Filipinos working in Malaysia without a POEA record.
  • Filipino nationals who have been authorized for an employment visa by the Immigration Department.
  • Change of employer and/or name of employer for the first time in Malaysia (for example, from a tourist or from another nation).
  • Household service workers (HSWs) (contract verification is every 2-year renewal for Malaysian citizen sponsor and every year for foreign national sponsor).
  • Others on a fixed-term contract (this needs contract verified every renewal).


Individual Contract Verification for Domestic Workers

A domestic worker is a person employed to perform household tasks at the employer’s home or to clean an apartment complex.

Individual Contract Verification for Skilled / Professional Workers

Skilled/professional workers are those who have attended a college, university, or technical school.

How to Process Individual Contract Verification in Kuala Lumpur, Malaysia

Step 1: Click and open the link to make an appointment here –

Step 2: Under the consular service, select POLO Contract Verification.

Step 3: In the calendar, select your preferred date and time for the appointment.

Step 4: Fill in all of your personal information and then click “SUBMIT.”

  • First name
  • Last name
  • Birth date
  • Mobile number

Step 5: A letter of confirmation will appear on the screen after you’ve made an appointment. The letter can then be downloaded or printed. It will also be sent to your email address via the system. Make sure you’re using the same email address you used to create the appointment.

Step 6: Additional instructions on how to have your contract verified by POLO can be found in the notification pop-up/system-generated email. Take note of all the instructions and make sure you follow them exactly as written. This will ensure that your transaction with the POLO goes smoothly.

Step 7: Gather all of the necessary requirements.

Step 8: Go to POLO Malaysia on your scheduled appointment day. Show your approved appointment letter and valid ID to the assigned security personnel.

Step 9: The assigned security personnel will check your name to the list of approved appointments for the day. To avoid long lines, bring the complete set of requirements.

Step 10: Get a token number from the assigned personnel.

Step 11: Go to the processing window and submit your documents.

Step 12: Pay RM 48.00 for the verification fee and wait three (3) to five (5) working days to pick up your verified employment contracts.

Important Reminders

Here are some helpful tips and reminders to keep in mind during the appointment or appearance date:

  • Contract verification for new/change employers with fewer than five (5) years of work with the current employer must be processed by an accredited Malaysian agency.
  • If processing through a recognized Malaysian agency is no longer required, both the direct employer and the Domestic Worker must appear at the Embassy upon the renewal of the employment contract.
  • Every page of any contract or agreement should be signed by the parties involved.
  • Both the Philippine and Malaysian agencies/principal employers must have duly authorized representatives available for clarification.
  • All applicants are encouraged to arrive at the Embassy well-dressed. Shorts, transparent clothing, or slippers are not permitted.
  • Bring all required documents in a COMPLETE set to avoid any delays.
  • Feel free to call + (603) 2148 4233 Monday to Friday, 9:00 am – 4:00 pm (Closed on Malaysia and the Philippines public holidays).

Frequently Asked Questions

If you have any further questions regarding “How to Verify Employment Contract in Malaysia”, see the list of frequently asked questions and answers below.

1. What is Employment Contract Verification?

Employment Contract Verification verifies that the OFW has a job and an employer, and that the contract conditions match the POEA and host government’s minimum requirements.

2. Is it possible to get OEC without a verified contract?

A verified employment contract is the most important requirement for the issue of an OEC. Only the POLO or the POEA can provide verification services.

3. How long does contract verification take?

You can get your contract verification after three (3) to five (5) working days.

4. Can I skip getting employment contract verification?

No, you can’t skip getting your employment contract verification because it’s one of the first steps in getting your OEC.

5. Can I go to the POLO Malaysia office directly to verify my employment contract?

No, you cannot go straight to the POLO Malaysia office. A scheduled appointment is required at the office. An appointment can be scheduled online.


6. What is the POLO Malaysia office hour?

The POLO office in Malaysia is open from Monday to Friday, 9:00 am – 4:00 pm (Closed on Malaysia and the Philippines public holidays).

7. What is POLO Malaysia’s address?

POLO Malaysia address is No. 1 Changkat Kia Peng, 50450 Kuala Lumpur, Malaysia.

8. What is the POLO Malaysia hotline number?

You can reach the POLO Malaysia office at + (603) 2148 4233 and + (6017) 347 5487 (for non-office hours, weekends and holidays). You may also send a message to the Philippine Embassy in Malaysia via messenger. Facebook Page Link:

9. What is the email address of POLO Malaysia?

The email address of POLO Malaysia is

10. How much does it cost to process employment contract verification?

The processing fee for employment contract verification is RM 48.00.


One of the most important steps in verifying the legality of your stay in Malaysia is having your contract verified by the POLO at the Philippine Embassy. Make sure your contract is verified because authorities are on alert for illegal residents. This way, you can take advantage of all of POLO’s benefits and services, as well as those provided by the Philippine Embassy’s partner agencies in Malaysia.

To avoid contract verification delays, you must carefully follow the procedures and complete your requirements.

Contact Information

OWWA Kuala Lumpur
Address: 1, Jalan Changkat Kia Peng, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Telephone Number/s: OWWA: +(603) 9202 3756, +(6017) 347 5487 (for non-office hours, weekends and holidays)
Email: (OWWA), (POLO)
Facebook Page:

Google Map Location

Below is a map to the location of the POLO-OWWA office in Malaysia. The POLO-OWWA is located at the Philippine Embassy in Kuala Lumpur, Malaysia.

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